Job Description
Sales Floor Associate
About the Role
In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.
What You'll Do
- Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
- Remerchandise and replenish sales floor as necessary based on sell through and seasonal changes with a focus on customer experience
- Engage customers by greeting them and offering assistance with products and services
- Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
- Prevent loss by following all product protection standards
- Support and partner with other associates on merchandising incoming product
All associate roles at Kohl's are responsible for:
- Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
- Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
- Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
- Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
- Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
- Accomplishing multiple tasks within established timeframes
- Following company policies, procedures, standards and guidelines
- Maintaining adherence to company safety policies for the safety of all associates and customers
- Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
- Other responsibilities as assigned
What Skills You Have
- Required: Excellent customer service skills and ability to multi-task with strong attention to detail
- Required: Verbal/written communication and interpersonal skills
- Required: No retail experience required
- Required: Must be 16 years of age or older
- Required: Flexible availability, including days, nights, weekends, and holidays
- Preferred: Client facing retail or service industry experience
Essential Functions
- Ability to perform the accountabilities listed in the "What You'll Do" Section.
- Ability to satisfactorily complete company training programs.
- Ability to comply with dress code requirements.
- Basic math and reading skills, legible handwriting, and basic computer operation.
- Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
- Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
- Perform work in accordance with the Physical Requirements section.
Physical Requirements
- Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
- Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to visually verify information and locate and inspect merchandise.
- Ability to comply with health and safety standards.
Pay Starts At: $18.00
Job Tags
Part time, Seasonal work, Flexible hours, Shift work, Night shift, Early shift,